Instructions

Read the following scenario and answer the THREE questions that follow.

Comprehension:
Ned Flanders and Homer Simpson Partners Limited is a law firm, known for its unwavering commitment to client satisfaction. They treat the clients as family members who have grown along with the firm. Further, they are highly regarded in the industry, consulted by the country’s top organizations. Among the founders, Homer Simpson is flamboyant, while Ned Flanders is serious. Together, they bring a dynamic balance to the team.

The organization believes in a strong socialization ritual that bonds the new lawyers (newcomers) with the existing members. Also, the socialization ritual ensures that newcomers fully understand the nature of their work and integrate seamlessly into the company’s culture. During their first week, newcomers are overloaded with a barrage of artificial tasks, unexpected client calls, and a challenging meeting with the founders. This results in newcomers getting overwhelmed, and doubting their decision to join the firm, only for the founders to meet them and reveal that this is one big prank and a way to welcome them to the organization. This socialization ritual has served them well for the past two decades. However, not all the newcomers appreciate the utility of this ritual.

One of the lawyers, Ms. Lisa Simpleton, who joined in 2023 and went through the same socialization ritual, found it unwelcoming. She believes that other newcomers might also share the same opinion. Lisa thinks that the current generation, especially post-COVID, needs more friendly welcome, and the firm must put an end to this ritual.

Question 34

It is 2025: a new batch of lawyers has joined the firm.
Some lawyers from the 2024 batch have approached the founders to express their appreciation for the intent behind the socialization ritual. They shared that the experience offered them a glimpse of the world they are about to enter. However, they feel that the ritual has become archaic in its execution, showing its age and necessitating some fresh thinking.

As they leave, Ned feels that the time has come to abandon the ritual due to changing times. However, Homer disagrees; he thinks that exposing the employees to what the profession has to offer, in the first week, is very critical. Moreover, it helps the organization know whether the newcomer is ready for such a profession. Further, he adds that the socialization ritual has been effectively helping them for decades in grooming the talents of their organization.

Which of the following actions should the founders BEST take, if they still want to welcome their newcomers by exposing them to the harsh reality of the profession, while being empathetic to the demands of the times?

Solution

Let us go option by option to determine what is the best possible action that can be taken for the described situation, 

Option A: Simply sharing information on the website does little to address the root concerns about the ritual's execution. It’s passive and impersonal, failing to actively engage newcomers or offer them meaningful preparation for the challenges ahead. It also doesn't address the feedback about the ritual being outdated.

Option B: While involving a mental health professional can be valuable, handing over the design of the ritual entirely to them might dilute the professional essence of the process. The ritual is meant to simulate the real demands of the profession and outsourcing it to someone unfamiliar with the specific challenges of the legal field might result in a process that doesn’t align with the founders' objectives.

Option C: This option is reactive rather than addressing the core issue. Retaining the current ritual unchanged fails to acknowledge the concerns raised by the young lawyers about its archaic nature. Adding a mental health professional as an afterthought doesn’t make the ritual itself more relevant or empathetic.

Option E: While benchmarking against competitors can be helpful, relying too much on external practices might result in the firm losing its unique identity and approach. The ritual is deeply ingrained in the organization’s culture, and copying others’ methods may not capture the same impact or align with their goals. This action also risks losing the firms individuality.

Correct Option

Option D: This is the best choice because it strikes an ideal balance between preserving the ritual's intent and modernizing it to meet current expectations. By inviting suggestions from young lawyers, the founders demonstrate empathy and inclusivity, showing that they value feedback from those who recently experienced the ritual. This collaborative approach fosters a sense of ownership among employees, making them feel invested in the process while also ensuring that the ritual evolves in a way that resonates with contemporary sensibilities. Additionally, this option allows the firm to maintain the core purpose of the ritual which is preparing newcomers for the demands of the profession, while at the same time adapting its execution to be more relevant, effective, and aligned with the changing times. It is a thoughtful way to honor tradition without becoming stagnant.


Create a FREE account and get:

  • All Quant Formulas and shortcuts PDF
  • 15 XAT previous papers with solutions PDF
  • XAT Trial Classes for FREE

    cracku

    Boost your Prep!

    Download App