BANKING Content

SBI Clerk 2011

SBI Clerk 2011

Instructions

For the following questions answer them individually

SBI Clerk 2011 - Question 81


Service Mareting is the same as ……………………..

SBI Clerk 2011 - Question 82


Marketing size means………………..

SBI Clerk 2011 - Question 83


Market size means…………………….

SBI Clerk 2011 - Question 84


Internal Marketing means………………..

SBI Clerk 2011 - Question 85


A ‘Call’ means………………….

SBI Clerk 2011 - Question 86


A ‘Call Centre’ is……………………

SBI Clerk 2011 - Question 87


A presentation means………………….

SBI Clerk 2011 - Question 88


A DSA means …………..

SBI Clerk 2011 - Question 89


‘Benchmark’ means……………

SBI Clerk 2011 - Question 90


Value - added services means………………..

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