SBI Clerk 22/11/2009

Instructions

For the following questions answer them individually

Question 171

A Call Center is_____

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Question 172

The sequence of a sales process is____

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Question 173

’Value-added service’ means_____

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Question 174

To ‘Close a Call’ means____

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Question 175

A___is an additional set of commands that the computer displays after you make a selection from the main menu.

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Question 176

Information kept about a file includes____

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Question 177

____provides process and memory management services that allow two or more tasks,jobs, or programs to run simultaneously.

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Question 178

The ALU performs___operations

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Question 179

A(n)____is software that helps a computer control itself to operate efficiently and keep track of data

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Question 180

’Customisation’ means

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