Ashraf feels happy after this brief email interaction with Sridevi.
Which of the following statements, if true, will BEST make Ashraf strongly hopeful about his imminent promotion?
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Read the following scenario and answer the three questions that follow.
Ashraf has been working at a cybersecurity company called NuTech Pvt. Ltd. for seven years. Having missed a promotion in the previous appraisal cycle, Ashraf is anxious about it in the upcoming cycle. Ashraf is aware that the HR head is meeting the top management to discuss promotions sometime soon. (At NuTech, the HR head recommends names for promotions to the top management based on inputs from the functional teams.)
On a Friday afternoon, Ashraf receives an email from Sridevi, the HR head. It reads, “Hi, I need an urgent favour from you; please respond if you are free.” It was the first time that Sridevi ever contacted him. Surprised, Ashraf immediately replies back saying, “Sure! How can I help you, Sridevi? Regards, Ashraf.” In a couple of minutes, he receives a reply: “Ashraf, I am in the middle of an important meeting, but have to urgently send gift vouchers worth ₹50,000 to one of our important clients. If you could, please purchase and send the gift vouchers to the email address given below, at the earliest.” Ashraf , without any delay, sends gift vouchers worth ₹50,000 to the given email address.
Ashraf feels happy after this brief email interaction with Sridevi.
Which of the following statements, if true, will BEST make Ashraf strongly hopeful about his imminent promotion?
Amidst an important meeting, Sridevi, of all the employees, chose Ashraf for help with a client; Ashraf has a very strong reason to be hopeful for his upcoming promotion.
Thus, option E is the correct option.
Ashraf does not hear anything from Sridevi in the next few days. Anxious, he meets up with Sridevi and enquires if the gift vouchers were appreciated by the client. This surprises Sridevi who closely scrutinises Ashraf’s emails and discovers that they originated from sridevi@nutich.com, instead of sridevi@nutech.com, her official email ID.
Taken aback, Ashraf requests Sridevi’s help in getting compensated by the company for his ₹50,000 loss. Sridevi asks Ashraf to justify his compensation demand. Ashraf gives the following reasons:
1. I erred; however, my financial rectitude is on record.
2. I acted in the greater interest of the company.
3. The spam mail reached my inbox due to the failure of the company’s email filter.
4. A NuTech employee, who was robbed of ₹20,000 of company’s cash, was not punished.
5. In the past, some of my acquaintances had been similarly duped.
Which of the abovementioned reasons, in a combination, will BEST help Sridevi take up the issue with the top management?
The starting tone of the reasons should be apologetic. Thus, Ashraf should start with reason 1.
After establishing his mistake, 'a greater good' reason will definitely help his case. Thus, reason 2 should follow 1.
Now, since there was a fault from the company's end also, he should make a case for the same. Thus, the best combination of the justification will be 1, 2, 3.
Citing shortcomings of the company in a similar previous scenario will not help his case. Also, not taking any lessons from past similar precedents will weaken his case.
Thus, the correct answer is B.
Sridevi begins to doubt Ashraf’s competencies, given the way he handled the phishing emails. Thus, she convenes a meeting with the senior leadership to discuss Ashraf’s role in the company.
In the meeting, she shares the following observations:
1. Ashraf is poor at verbal communication, which is critical at subsequent levels.
2. Ashraf should have been perceptive, even though the company’s email filter failed him.
3. Ashraf joined the email filter team one month prior to his receiving the phishing emails.
4. Ashraf rushed to act on Sridevi’s request despite his busy schedule.
5. Ashraf appears to be highly anxious to get promoted.
Which of the above observations, in a combination, if true, shall BEST go against Ashraf’s chances of getting promoted?
Lacking communication skills is a serious deterrent to advancement in one's career. Thus, observation 1 will be a substantial argument against Ashraf's promotion. The same is true for perception skills. So, option 2 will be a good follow-up. The latter observation can be further exacerbated by Ashraf's role in the email filter team, as it will build a case against his competence. Thus, observations 1, 2, 3 will put forth a very serious case against Ashraf's advancement aspirations.
Observations 4 and 5 put forth a case in Ashraf's favour as it shows his proactiveness and aspirations. Thus, 4 and 5 can be discarded.
Thus, the correct option will be C.
Read the following scenario and answer the three questions that follow.
The occasion was a hyper publicised switch-on ceremony of solar power facilities on an island, with many villages, in the Bay of Bengal. PK was the brand ambassador of a Multinational Company (MNC) that was banking heavily on this CSR initiative to strengthen its presence in India. For the millions of fans, enamoured by the aging super star’s Robinhood like onscreen exploits, the pre-event speech of PK was their first glimpse into his off-screen persona. After an emotional speech that extolled the virtues of electricity as a driver of wellbeing & need for inclusive growth, PK with a flourish of his hand hit the button to remotely switch on the solar power facilities. Tens of media cameras stationed in all the island villages, started beaming live feed across the world. Quickly, the event turned from one of joy to something of shock and horror, as all the thatched households on the island caught fire. A few villagers were seriously injured in the fire. Watching the coverage, PK slapped the MNC representative standing next to him, on live camera, and collapsed on a couch with his head in his hands.
Soon after, the MNC filed a case against PK for criminal assault and tarnishing its brand image.
Which of the following is the MOST appropriate reason for the MNC to file a case against PK?
Option A: This is a very appropriate reason to file a case against PK as it shows the affirmation of their image and their intolerant attitude towards such behaviours.
Option B: This helpless attitude will not trade well with the stakeholders.
Option C: Filing a lawsuit against PK won't help their case with their dropping sales.
Option D: This action has the potential to further exacerbate their public image regarding the incident.
Option E: This option will also be discarded for a similar reason as option 4.
Thus, the correct option is A.
Post the slapping incident, there was a strong social media backlash against PK. His PR team suggested the following social media releases that he could use not only to defend himself but also to garner positive reactions.
Which of the following social media releases will BEST help PK achieve the purpose?
The only possible reason that will trade well with the public on social media will be PK's instinctive reaction to the wrong-doings of the villagers.
Since only option B reflects the same,
The correct answer is B.
A few months passed and the slapping incident still garnered a good number of views on social media. PK’s publicist was aware that PK harboured a desire to join politics. She wanted PK to make the most of the publicity around the incident before it fadeed away from public memory in the next few months.
Which of the following options will BEST help PK take just advantage of the situation?
Options B, C, and E will publicize unethical behaviour in public and hence will not help much with his case.
Option D will have a counterintuitive effect on his image.
Option A will be the most appropriate way to publicize him as it will not only revive the memory of the incident but also will give a boost to his Robinhood image.
Thus, the correct option is A.
Read the following scenario and answer the three questions that follow.
Churna is a peaceful village, surrounded by thickly forested high hills that isolate it from the rest of the world. Agriculture is the main occupation of the Churna villagers. Moreover, the forests provide seasonal fruits, tubers, medicinal herbs, and other forest produce in abundance. For all material needs not produced locally, the Churna villagers depend on Tendua, a faraway town.
Once a month, the Churna women would arduously trek with the surplus produce to Tendua. In the Tendua market, they convey the virtues of their produce through a beautiful song and dance routine. Reputed for their hard-bargaining skills, they always manage to extract a premium barter from the traders, more than fulfilling all their other material needs.
Damdu, an ambitious trader of Tendua, wants to have exclusive access to all the surplus produce from Churna.
Which of the following offers to the Churna village will BEST help Damdu achieve her objective?
The best course of action for Damdu would be option A that is to set up a shop in Churna which will barter all the material requirements of the village. In this way the women of Churna would not sell their products in the Tendua market instead they sell them to Damdu as it would avoid transportation cost if they get all the materials for their requirement.
The head woman of Churna grants exclusive access to the surplus produce to Damdu. However, Damdu’s euphoria dies down when she finds fewer takers for Churna’s produce in Tendua. This trend continues for the next few months.
Which of the following could be the MOST possible reason for Damdu finding fewer takers for Churna’s produce at Tendua?
In the passage it is given that the Churna women conveyed the virtue of their products through dance and song. So this means that the dance and song of the Churna women provided authenticity to the traders. So we can eliminate option B and D. Now even if Damdu could not dance and sing but could convey the authenticity for the Churna products he was selling then he would have found traders for Churna products in Tendua. So this eliminates option A and C. The best possible answer here is option E.
A few months after granting exclusive access to Damdu, the village council of Churna meets to discuss the progress. After much debate and heated discussions, the village council decides to terminate the contract with Damdu. The village council feels that if the contract continues, then:
1. Over time, Churna’s produce will lose its association with Churna.
2. Churna's people will be ignorant of new developments in the market.
3. Churna’s dance and song will lose their identity.
4. Churna’s people will lose social interaction with the outer world.
5. Churna’s people will lose their hard bargaining skills.
Which of the above concerns, when arranged in descending order of significance, will BEST support the decision to terminate the contract with Damdu?
The most important reason for terminating the contract of Damdu would be the people of Churna feel that their produce might lose association with Churna and develop association with Damdu. The next important reason would be that people will not able to understand and see how the new markets develop, that is they would be confined to Churna only. The remaining three statements state the things Churna people will lose of which the most important would be their bargaining skills followed by their identity and then the social interaction with the outer world. So the correct order is 1, 2, 5, 3, 4.
Read the following scenario and answer the three questions that follow.
Rohini is one of the most popular faculty members in the finance department, known for her in-class engagement with students. Every year, she offers an elective Financial Risk and Derivatives Management in the fourth term which gets subscribed by about hundred students. This year, owing to Covid-19, she is forced to teach the course online, that too, in the fifth term. The fifth term is notorious for its non-negotiable teaching slots. To enable her teaching, Rohini uses her favourite laptop, Maplebook Lite, sold by Maple.
Rohini converts her family bedroom into a “working room” because of the strong wifi signals. The room is mostly used by Rohini for taking her classes; however, Rinku, her husband, also uses it for running his meetings. Rohini has two children, aged 5 and 8, who use the living room as their playground. During meetings and classes, the working room is shut to save it from unwanted disturbance and noises from the living room.
It is 3:10 p.m. and Rohini’s penultimate session of the course is going to end in twenty minutes. As usual, Rinku enters the room with a cup of Darjeeling tea. Just before entering, he asks his kids to stop playing for some time. He quietly places the teacup on Rohini’s study table and exits the room, leaving the door ajar. As soon as he leaves, a tennis ball comes thundering inside, crashing into her Maplebook monitor. The monitor breaks and Rohini’s class ends abruptly, much before the scheduled time.
What should be BEST held responsible for the accident?
If Rinku had closed the door not left the door ajar after serving the tea then the accident would not have happened. Therefore the most obvious reason for the accident is Rinku leaving the door ajar.
Rohini has her concluding session scheduled the very next day.
Which of the following is the BEST course of action for Rohini regarding the final session?
Rohini should definitely take the session the next day and not leave it so options B and C are eliminated. Defering the session is not viable as the fifth term is notorious and has non-negotiable teaching slots so she find have too much difficulty in another slot and also the students might have trouble regarding it, so eliminate option A. Requesting a colleague for taking the last session might not be good for the students as they may not relate to the new teacher, so eliminate option D. Option E is best option as Rohini herself must take the class even if there is a bit of problem.
With the sixth term round the corner, Rohini goes to the Maple service centre only to find that the replacement for her crashed monitor may take several weeks. However, Dhanraj, the service centre head, offers to replace the damaged monitor with a monitor from a used laptop. He assures Rohini that the used monitor is as good as a new one.
Which of the following options, if true, will give Rohini the BEST reason to accept the offer?
Dhanraj may be a friend of Swarna and still scam Rohini so option A is eliminated. Option D is irrelevant so eliminate it. If Rohini's sixth term starts in a month then she can wait for the replacement of her crashed monitor, so option E is eliminated. Now among option B and C, option B provides a more reliable reason for Rohini to accept the offer because if she is a long term customer of the Maple Store which runs the service centre then she can trust Dhanraj and also the store would not want to lose a long term customer so suggestion provided by them can be regarded as genuine.
Read the following scenario and answer the three questions that follow.
Saradeep was the proprietor of Saradeep & Sons Pvt. Ltd., an auto parts manufacturing company. He had three children--Taapsi, Kesar and Sandeep. His wife passed away when Sandeep, the youngest kid of the family, was only eight years old. Taapsi, being the eldest sibling, was more of a mother to Kesar and Sandeep.
Taapsi and Kesar joined Saradeep’s business right after college because Saradeep trusted them immensely. He once told Kesar, “I want key positions to be held by the people I trust."
Saradeep wanted Sandeep also to join his business like Kesar and Taapsi. Saradeep felt that Sandeep had a strong business sense, probably the best among his three children. Hence, Saradeep wanted Sandeep to take his higher education in business studies. However, Sandeep had other aspirations; he wanted to become a lawyer. Of late, he was offered admission to the prestigious National Law School, Bengaluru. As soon as he received the admission offer, he rushed to share this news with his family members.
Sandeep shared the news of the admission offer first with Kesar, who exhibited mixed feelings. He was happy for Sandeep’s admission to the National Law School; nevertheless, he was concerned about their father’s reaction. Moreover, Saradeep had an anxiety attack a few months back and was working from their family mansion in Shimla. Kesar advised Sandeep to delay sharing his selection news with their father.
Which of the following, if true, will BEST enable Sandeep share the news with Saradeep without delay?
Option A can be eliminated as Saradeep recently had an anxiety attack so even if Sandeep shared all happenings of the day with Saradeep he might not do so due to health concerns. Kesar being paranoid about family is no reason for Sandeep to not tell Saradeep about his offer so option B is eliminated. Option D is eliminated because walking four kilometres does not indicate if Saradeep has anxiety issues or not. Saradeep might regard Law as respectable profession but may still want Sandeep to go for business studies so option E is also eliminated. If Option C is true then Sandeep must tell Saradeep otherwise there is change that Saradeep might stop talking to Sandeep again and that will be not good for both of them also there might again be anxiety problem with Saradeep.
Saradeep requested Kesar to decide on the head of a new manufacturing plant. The plant and its culture had to be moulded in the same way as their other plants. Kesar wanted to identify a candidate, acceptable to Saradeep.
Which of the following candidates is the BEST choice for the position?
Taapsi will not be a suitable choice as she is already heading another plant and also the travelling will take too much time. Dhanush has been with the organisation for three years only so Saradeep will not be comfortable in making him the plant head. Sandeep will join law school in 10 months so he is also not a good choice as after that he would have to leave the plant. Suhasini is Kesar's wife so Saradeep will definitely trust her but since she has been a homemaker for fifteen years so she is not a good choice to head the plant. Surendra is the best choice as has been the deputy head of their largest plant so he will know the workings of the plant throughly and besides that he has been with the organisation for 30 years which means that Saradeep will definitely trust him.
Kesar was also concerned about Taapsi’s reaction to Sandeep joining the National Law School. She wanted to be a fashion designer; however, Saradeep dissuaded her from doing anything other than production engineering. She was very upset with her father’s decision back then; nevertheless, over time, she became a staunch supporter of her father’s values and beliefs. Currently, she headed one of the plants, which also happened to be the best run company plant. Kesar felt that she would not take Sandeep’s decision well; she might try to prevent Sandeep from pursuing higher studies in Law.
Which of the following, if true, will BEST assuage Kesar’s fear regarding Taapsi?
The question says Taapsi might prevent sandeep from taking higher studies and it is possible she might also feel jealous of sandeep so any option where a bond between Sandeep and Taapsi is reflected should be selected and option E is the best among all. It also states that Taapsi went against Saradeep's wish to gift Sandeep a bike which means that if Taapsi really wanted to go for fashion designing she would have gone for it even if that was against her father's wish.
Read the following scenario and answer the three questions that follow.
Himaja was among the top ten students of her Business Management batch. She got placed in a reputed strategy consulting firm during campus placements. She was delighted to work under Nirmal, her superior, who was known for grooming many stars in the organisation. Nevertheless, he was also regarded as a hard taskmaster. Though she was a fresh recruit, she longed to be in a client-facing role.
During an informal office gathering, Himaja mustered up courage to ask Nirmal for a client-facing role.
Which of the following reasons, if true, will BEST justify Nirmal saying “no” to Himaja?
If the clients do not appreciate strategic discussions with fresh recruits then Himaja cannot be in a client facing role and moreover she wont think that Nirmal has under estimated her or treated her badly.
Due to her constant pleading, Nirmal assigned Himaja a client-facing role in his project. Nirmal instructed her that he would do all the talking during meetings, and she would diligently listen and take notes. However, in the first meeting, Himaja made a comment which contradicted Nirmal. In the next, she interrupted the client while he was making a point. This offended the client, resulting in Nirmal apologising to the client to save the project.
Which of the following is the MOST appropriate action that Nirmal should take against Himaja’s behaviour?
Since Himaja is a fresh recruit so she is in a learning phase and even though she has made a few mistakes but still Nirmal should not be rude or harsh to her. So option B, C and D can be eliminated. Now between option A and E, option A is a better choice as Nirmal should is just warning her so that she be careful in the future meeting while Option E says that Nirmal is blaming Himaja for the situation she has put him in.
Another month passed, and Himaja was working under Shreya in a different team. Shreya was impressed by Himaja’s enthusiasm and sincerity. She asked Himaja to accompany her to a meeting with a new client. During the meeting, Himaja made a statement that offended the client. Shreya tried to diffuse the situation by asking Himaja to apologise. Though Himaja apologised, she defended her statement. This infuriated the client further, who categorically told that the statement of Himaja was against his organisation’s core values. He specifically told Shreya that unless concrete steps were taken against Himaja, he would not get into any business with the firm.
Which of the following is the MOST appropriate action that Shreya should take in the interest of all parties?
Shreya should not lie to the client so option B can be eliminated. Option E can be eliminated as their organisation will lose the client. Option D can be eliminated as that would be unfair to Himaja. Option D can be eliminated as insulting Himaja in front of the client will be demoralising for Himaja. therefore the best course of action would be option A.
Read the following scenario and answer the three questions that follow.
Amish is the marketing head of an e-commerce firm named FillInCart (FICT). Recently, FICT signed a contract with a top celebrity to endorse their firm. A few months later, the celebrity was signed as the ambassador to promote tourism in a small country, Wadiya, ruled by a dictator. The dictator, in his zeal to bring peace to the region, brutally supressed an armed uprising in Wadiya. He is currently facing sanctions, imposed by a few countries. When the news of the celebrity’s association with Wadiya becomes public, calls for boycott of FICT start trending on social media.
Amish is concerned with the trending boycott calls and its probable impact on FICT’s brand image.
Given the social media backlash, which of the following courses of action will help Amish BEST defend FICT’s continued association with the celebrity?
Amish wants to reduce the backlash on social media and defend the company's continued association with the celebrity.
Option A will not help reduce the backlash as it would appear as a tactic to avoid blame and also help defend the continued association with the celebrity.
Option B tells about their reason for choosing the celebrity and not about the current situation the celebrity is in. Thus, it will not help improve the situation.
Options C and D go against the desired outcome as Amish wants to reduce the backlash and defend the celebrity's association with the company.
Option E is the best choice as it puts the celebrity's decision to work for Wadiya and also justifies the company's continued association with the celebrity
Hence, the answer is option E.
FICT’s closest competitor, ShopAtUs (SAU), wants to grab this opportunity. They have come up with a slogan, “Never at the cost of human rights!” which has started trending in the social media. Amish is unsure if he should respond to the social media campaign of the competitor.
Which of the following options, if true, will BEST assure Amish that SAU’s slogan is not affecting FICT’s business negatively?
We have to choose an option which will assure Amish that SAU's campaign is not affecting FICT's business. It is possible if an option shows that FICT's customers are not leaving them for SAU.
Options B and C will have the opposite effect than desired and can be dismissed.
Option D is irrelevant to the topic of discussion.
Option E states that FICT's sales has increased but does not talk anything about SAU's sales or their customers, which is what we are trying to find.
Option A states that FICT's sales have increased but that they are driven by repeat customers and not new customers. This means that SAU was not able to acquire new customers from FICT. Thus, this will assure Amish.
Hence, the answer is option A.
TRACT, a major travel and hospitality conglomerate, operates globally with a significant presence in Wadiya. Ever since the celebrity has signed the contract with Wadiya Tourism, the number of international tourists in Wadiya has increased manyfold. Companies like TRACT have a great hope towards the future of tourism in Wadiya. Consequently, TRACT is looking forward to increase its investments in Wadiya. However, TRACT is concerned about the social media backlash against the celebrity. TRACT fears that the celebrity may terminate his contract with Wadiya Tourism.
Which of the following data, available in the public domain, will BEST assure TRACT that the celebrity will continue his association with the tourism sector of Wadiya?
TRACT's main concern is that the celebrity might terminate his contract with Wadiya because of the social media backlash. So, the option which will show TRACT that the celebrity is not affected by the backlash will put them at ease.
Options A, B and C do not help TRACT as it does not mention that the help to the poor is being done in Wadiya. The celebrity could do that in any country.
Option E might increase the backlash against the celebrity and which might change his mind about the contract.
Option D states that the celebrity has signed another contract with a state which has a similar leader as Wadiya. This shows that the celebrity has no problems with being associated with countries like Wadiya and is not concerned about the backlash. This also shows that the celebrity will most likely stay associated with Wadiya which is the result that TRACT wants.
Hence, the answer is option D.
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