Instructions

Read the following scenario and answer the three questions that follow.

Rohini is one of the most popular faculty members in the finance department, known for her in-class engagement with students. Every year, she offers an elective Financial Risk and Derivatives Management in the fourth term which gets subscribed by about hundred students. This year, owing to Covid-19, she is forced to teach the course online, that too, in the fifth term. The fifth term is notorious for its non-negotiable teaching slots. To enable her teaching, Rohini uses her favourite laptop, Maplebook Lite, sold by Maple.

Rohini converts her family bedroom into a “working room” because of the strong wifi signals. The room is mostly used by Rohini for taking her classes; however, Rinku, her husband, also uses it for running his meetings. Rohini has two children, aged 5 and 8, who use the living room as their playground. During meetings and classes, the working room is shut to save it from unwanted disturbance and noises from the living room.

It is 3:10 p.m. and Rohini’s penultimate session of the course is going to end in twenty minutes. As usual, Rinku enters the room with a cup of Darjeeling tea. Just before entering, he asks his kids to stop playing for some time. He quietly places the teacup on Rohini’s study table and exits the room, leaving the door ajar. As soon as he leaves, a tennis ball comes thundering inside, crashing into her Maplebook monitor. The monitor breaks and Rohini’s class ends abruptly, much before the scheduled time.

Question 91

With the sixth term round the corner, Rohini goes to the Maple service centre only to find that the replacement for her crashed monitor may take several weeks. However, Dhanraj, the service centre head, offers to replace the damaged monitor with a monitor from a used laptop. He assures Rohini that the used monitor is as good as a new one.

Which of the following options, if true, will give Rohini the BEST reason to accept the offer?

Video Solution

Solution

Dhanraj may be a friend of Swarna and still scam Rohini so option A is eliminated. Option D is irrelevant so eliminate it. If Rohini's sixth term starts in a month then she can wait for the replacement of her crashed monitor, so option E is eliminated. Now among option B and C, option B provides a more reliable reason for Rohini to accept the offer because if she is a long term customer of the Maple Store which runs the service centre then she can trust Dhanraj and also the store would not want to lose a long term customer so suggestion provided by them can be regarded as genuine.

Instructions

Read the following scenario and answer the three questions that follow.

Saradeep was the proprietor of Saradeep & Sons Pvt. Ltd., an auto parts manufacturing company. He had three children--Taapsi, Kesar and Sandeep. His wife passed away when Sandeep, the youngest kid of the family, was only eight years old. Taapsi, being the eldest sibling, was more of a mother to Kesar and Sandeep.

Taapsi and Kesar joined Saradeep’s business right after college because Saradeep trusted them immensely. He once told Kesar, “I want key positions to be held by the people I trust."

Saradeep wanted Sandeep also to join his business like Kesar and Taapsi. Saradeep felt that Sandeep had a strong business sense, probably the best among his three children. Hence, Saradeep wanted Sandeep to take his higher education in business studies. However, Sandeep had other aspirations; he wanted to become a lawyer. Of late, he was offered admission to the prestigious National Law School, Bengaluru. As soon as he received the admission offer, he rushed to share this news with his family members.

Question 92

Sandeep shared the news of the admission offer first with Kesar, who exhibited mixed feelings. He was happy for Sandeep’s admission to the National Law School; nevertheless, he was concerned about their father’s reaction. Moreover, Saradeep had an anxiety attack a few months back and was working from their family mansion in Shimla. Kesar advised Sandeep to delay sharing his selection news with their father.

Which of the following, if true, will BEST enable Sandeep share the news with Saradeep without delay?

Video Solution

Solution

Option A can be eliminated as Saradeep recently had an anxiety attack so even if Sandeep shared all happenings of the day with Saradeep he might not do so due to health concerns. Kesar being paranoid about family is no reason for Sandeep to not tell Saradeep about his offer so option B is eliminated. Option D is eliminated because walking four kilometres does not indicate if Saradeep has anxiety issues or not. Saradeep might regard Law as respectable profession but may still want Sandeep to go for business studies so option E is also eliminated. If Option C is true then Sandeep must tell Saradeep otherwise there is change that Saradeep might stop talking to Sandeep again and that will be not good for both of them also there might again be anxiety problem with Saradeep.

Question 93

Saradeep requested Kesar to decide on the head of a new manufacturing plant. The plant and its culture had to be moulded in the same way as their other plants. Kesar wanted to identify a candidate, acceptable to Saradeep.

Which of the following candidates is the BEST choice for the position?

Video Solution

Solution

Taapsi will not be a suitable choice as she is already heading another plant and also the travelling will take too much time. Dhanush has been with the organisation for three years only so Saradeep will not be comfortable in making him the plant head. Sandeep will join law school in 10 months so he is also not a good choice as after that he would have to leave the plant. Suhasini is Kesar's wife so Saradeep will definitely trust her but since she has been a homemaker for fifteen years so she is not a good choice to head the plant. Surendra is the best choice as has been the deputy head of their largest plant so he will know the workings of the plant throughly and besides that he has been with the organisation for 30 years which means that Saradeep will definitely trust him.

Question 94

Kesar was also concerned about Taapsi’s reaction to Sandeep joining the National Law School. She wanted to be a fashion designer; however, Saradeep dissuaded her from doing anything other than production engineering. She was very upset with her father’s decision back then; nevertheless, over time, she became a staunch supporter of her father’s values and beliefs. Currently, she headed one of the plants, which also happened to be the best run company plant. Kesar felt that she would not take Sandeep’s decision well; she might try to prevent Sandeep from pursuing higher studies in Law.

Which of the following, if true, will BEST assuage Kesar’s fear regarding Taapsi?

Video Solution

Solution

The question says Taapsi might prevent sandeep from taking higher studies and it is possible she might also feel jealous of sandeep so any option where a bond between Sandeep and Taapsi is reflected should be selected and option E is the best among all. It also states that Taapsi went against Saradeep's wish to gift Sandeep a bike which means that if Taapsi really wanted to go for fashion designing she would have gone for it even if that was against her father's wish.

Instructions

Read the following scenario and answer the three questions that follow.

Himaja was among the top ten students of her Business Management batch. She got placed in a reputed strategy consulting firm during campus placements. She was delighted to work under Nirmal, her superior, who was known for grooming many stars in the organisation. Nevertheless, he was also regarded as a hard taskmaster. Though she was a fresh recruit, she longed to be in a client-facing role.

Question 95

During an informal office gathering, Himaja mustered up courage to ask Nirmal for a client-facing role.

Which of the following reasons, if true, will BEST justify Nirmal saying “no” to Himaja?

Video Solution

Solution

If the clients do not appreciate strategic discussions with fresh recruits then Himaja cannot be in a client facing role and moreover she wont think that Nirmal has under estimated her or treated her badly.

Question 96

Due to her constant pleading, Nirmal assigned Himaja a client-facing role in his project. Nirmal instructed her that he would do all the talking during meetings, and she would diligently listen and take notes. However, in the first meeting, Himaja made a comment which contradicted Nirmal. In the next, she interrupted the client while he was making a point. This offended the client, resulting in Nirmal apologising to the client to save the project.

Which of the following is the MOST appropriate action that Nirmal should take against Himaja’s behaviour?

Video Solution

Solution

Since Himaja is a fresh recruit so she is in a learning phase and even though she has made a few mistakes but still Nirmal should not be rude or harsh to her. So option B, C and D can be eliminated. Now between option A and E, option A is a better choice as Nirmal should is just warning her so that she be careful in the future meeting while Option E says that Nirmal is blaming Himaja for the situation she has put him in.

Question 97

Another month passed, and Himaja was working under Shreya in a different team. Shreya was impressed by Himaja’s enthusiasm and sincerity. She asked Himaja to accompany her to a meeting with a new client. During the meeting, Himaja made a statement that offended the client. Shreya tried to diffuse the situation by asking Himaja to apologise. Though Himaja apologised, she defended her statement. This infuriated the client further, who categorically told that the statement of Himaja was against his organisation’s core values. He specifically told Shreya that unless concrete steps were taken against Himaja, he would not get into any business with the firm.

Which of the following is the MOST appropriate action that Shreya should take in the interest of all parties?

Video Solution

Solution

Shreya should not lie to the client so option B can be eliminated. Option E can be eliminated as their organisation will lose the client. Option D can be eliminated as that would be unfair to Himaja. Option D can be eliminated as insulting Himaja in front of the client will be demoralising for Himaja. therefore the best course of action would be option A.

Instructions

Read the following scenario and answer the three questions that follow.

Amish is the marketing head of an e-commerce firm named FillInCart (FICT). Recently, FICT signed a contract with a top celebrity to endorse their firm. A few months later, the celebrity was signed as the ambassador to promote tourism in a small country, Wadiya, ruled by a dictator. The dictator, in his zeal to bring peace to the region, brutally supressed an armed uprising in Wadiya. He is currently facing sanctions, imposed by a few countries. When the news of the celebrity’s association with Wadiya becomes public, calls for boycott of FICT start trending on social media.

Question 98

Amish is concerned with the trending boycott calls and its probable impact on FICT’s brand image.

Given the social media backlash, which of the following courses of action will help Amish BEST defend FICT’s continued association with the celebrity?

Video Solution

Solution

Amish wants to reduce the backlash on social media and defend the company's continued association with the celebrity.

Option A will not help reduce the backlash as it would appear as a tactic to avoid blame and also help defend the continued association with the celebrity.

Option B tells about their reason for choosing the celebrity and not about the current situation the celebrity is in. Thus, it will not help improve the situation.

Options C and D go against the desired outcome as Amish wants to reduce the backlash and defend the celebrity's association with the company.

Option E is the best choice as it puts the celebrity's decision to work for Wadiya and also justifies the company's continued association with the celebrity

Hence, the answer is option E.

Question 99

FICT’s closest competitor, ShopAtUs (SAU), wants to grab this opportunity. They have come up with a slogan, “Never at the cost of human rights!” which has started trending in the social media. Amish is unsure if he should respond to the social media campaign of the competitor.

Which of the following options, if true, will BEST assure Amish that SAU’s slogan is not affecting FICT’s business negatively?

Video Solution

Solution

We have to choose an option which will assure Amish that SAU's campaign is not affecting FICT's business. It is possible if an option shows that FICT's customers are not leaving them for SAU.

Options B and C will have the opposite effect than desired and can be dismissed.

Option D is irrelevant to the topic of discussion.

Option E states that FICT's sales has increased but does not talk anything about SAU's sales or their customers, which is what we are trying to find.

Option A states that SAU's sales have increased but that they are driven by repeat customers and not new customers. This means that SAU was not able to acquire new customers from FICT. Thus, this will assure Amish.

Hence, the answer is option A.

Question 100

TRACT, a major travel and hospitality conglomerate, operates globally with a significant presence in Wadiya. Ever since the celebrity has signed the contract with Wadiya Tourism, the number of international tourists in Wadiya has increased manyfold. Companies like TRACT have a great hope towards the future of tourism in Wadiya. Consequently, TRACT is looking forward to increase its investments in Wadiya. However, TRACT is concerned about the social media backlash against the celebrity. TRACT fears that the celebrity may terminate his contract with Wadiya Tourism.

Which of the following data, available in the public domain, will BEST assure TRACT that the celebrity will continue his association with the tourism sector of Wadiya?

Video Solution

Solution

TRACT's main concern is that the celebrity might terminate his contract with Wadiya because of the social media backlash. So, the option which will show TRACT that the celebrity is not affected by the backlash will put them at ease.

Options A, B and C do not help TRACT as it does not mention that the help to the poor is being done in Wadiya. The celebrity could do that in any country.

Option E might increase the backlash against the celebrity and which might change his mind about the contract.

Option D states that the celebrity has signed another contract with a state which has a similar leader as Wadiya. This shows that the celebrity has no problems with being associated with countries like Wadiya and is not concerned about the backlash. This also shows that the celebrity will most likely stay associated with Wadiya which is the result that TRACT wants.

Hence, the answer is option D.

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XAT 2021 Question Paper

Saradeep requested Kesar to decide on the head of a new manufacturing plant. The plant and its culture had to be moulded in the same way as their other plants. Kesar wanted to identify a candidate, acceptable to Saradeep.

Which of the following candidates is the BEST choice for the position?

During an informal office gathering, Himaja mustered up courage to ask Nirmal for a client-facing role.

Which of the following reasons, if true, will BEST justify Nirmal saying “no” to Himaja?

Amish is concerned with the trending boycott calls and its probable impact on FICT’s brand image.

Given the social media backlash, which of the following courses of action will help Amish BEST defend FICT’s continued association with the celebrity?

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