Instructions

Read the following scenario and answer the THREE questions that follow.

Ms. Vineeta Lama, a respected figure in the small town of Jampur, found herself stranded on the road, once again, when her old small hatchback car broke down. Finding herself alone on the deserted road with no one to help, Vineeta, in desperation called Shyam Saigal, the General Manager of Balaji Motors − the only dealership in Jampur that sells Diplomatico cars, the brand that Vineeta drives. Vineeta knew Shyam from her frequent visits for getting her hatchback car serviced. Surprisingly, he arrived within fifteen minutes, accompanied by a mechanic from his dealership. Further, he arranged for the vehicle to be towed and kindly offered Vineeta a ride home. On the way back, he advised Vineeta to exchange her old car with a new Sports Utility Vehicle (SUV) on a good discount from his dealership. He assured her that he would add several additional services to ensure her SUV remained in excellent condition for many years ahead.

Question 41

Due to her old car’s frequent breakdowns, Vineeta decided it was a time to replace it. She was afraid whether buying a Diplomatico SUV from Balaji Motors, as suggested by Shyam, will be a right decision for her.

Which of the following pieces of additional information will help her the MOST in taking the right decision?

Solution

Option B provides critical information for Vineeta's decision. Vineeta's brother is an SUV enthusiast, suggesting he has knowledge and experience with these vehicles. He is also a trusted source for this reason. His advice specifically warns her against Diplomatico cars, which directly impact the brand Shyam (from Balaji Motors) is promoting.

With this information, Vineeta can investigate the reasons behind her brother's negative perception of Diplomatico and look beyond the brand Shyam suggested and explore other SUV options available.

Option A highlights Vineeta's lack of knowledge about SUVs, but it doesn't directly influence the decision itself. Regardless of which brand she chooses, she'll need to research specific models.

Option C focuses on availability, not suitability. The waiting period might be inconvenient, but it doesn't eliminate SUVs as a whole.

Option D doesn't eliminate SUVs entirely. She might still choose one of the benefits, like cargo space, to outweigh the challenges of parking and manoeuvring.

Option E: A new dealership, even for a popular brand, doesn't tell Vineeta if they offer SUVs or if they'll be a better fit than a Diplomatico SUV. It introduces another variable but doesn't directly address the suggestion at hand.


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