Instructions

Analyse the following caselet and answer the questions that follow:

Kamal Chinnappa, Vimal Rao, Ganesh Krishnan and Dinesh Kumar own a saloon each on the Barbil street. They are the only hairdressers on that street. Each of them offered three services viz. haircut, shaving and hair-dye. One evening, all four of them met in a nearby tea-stall and agreed to charge Rs. 100 for any of the three services (haircut, shave and hair-dye) on weekdays. They also agreed to increase this rate to Rs. 115 on weekends and holidays. All verbally decided to implement the agreement.

Question 31

Vimal relies heavily on a bunch of loyal customers. He is concerned about retaining them.

Which of the following options should he choose if he does not want to violate the agreement?

Solution

The hairdressers have agreed on the prices. So, changing the price in any manner would be violation of the agreement. Thus, options A, B, C incorrect. Note that option C is making the price 0 which is also in violation of agreement.


In decision making questions, it is important to focus on the premise of the question. The central purpose of the shopkeeper is to avoid any violation of agreement while retaining his loyal customers. The option that fits both is the best fit. 

In option D, he does not violate the agreement but he is not doing anything to retain the loyal customers.

Hence option E is the best fit among the given options where loyal customers are benefited while not violating the agreement. 
It is entirely true that jumping queue is a moral quandary in itself but as per the central purpose of the author, option E is the lesser of the evils and logically coherent.
Hence, option E is the correct answer.


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