Read the passage carefully and choose the best answer to each question out of the four alternatives.
Passage:

The field of medicine forces a confrontation between scientific and everyday language. Outside the word of the research laboratory and clinic, there exists the daily routine of medical practice, a situation where a doctor tries to understand the problems of a patient, and the patient attempts to understand the doctor's diagnosis. The initial statement of the symptoms of any diseaseis of critical importance as it guides the doctors search for the clinical signs of the condition Similarly, the doctor's explanation of a problem, and the recommendations for treatment, is need to be clear and complete if the patient to understand and follow the correct course of action.

The need for careful listening and expression by both parties should be obvious In a field as sensitive and serious as health Patients worried about their health are often uncertain and confused in their accounis. Busy doctors will not have the time to take up every point the patient has referred to. Moreover, the tradition of medical interviewing hinders the devetopment of a genuine communication.