Question 45

Analyse the following caselete and answer the question that follows:

Principal Maheshwari of BINK School of Management is facing a problem that calls for quick action. She received an anonymous mail one day, possibly from one of the students, complaining about outdated syllabi, medicore teachers and poor choice of courses on offer.
Which of the following is the best course of action available to the Principal?


The Principal did need not mention the anonymous mail. Hence option A is eliminated. She can directly address the concerns of the students without referring to the mail. Option C and D tantamount to accepting that the syllabi are outdated. It is necessary to address the concerns of the students; hence option E is also eliminated. Option B is correct as it assures the students about the efforts being made from the management side.

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