Instructions

Answer the following questions on the basis of information given in the following situation.

Satyender heads a branch of a Micro-Finance company. The company provides small-size loans catering to rural households. As the head of the branch, he supervises three collection officers - Palani, Sayed, and Godwin. Palani was recently transferred by the company from another branch.

Question 2

Three months later, Palani submitted local travel bills to Satyender for reimbursement. Satyender realized that the bill amount was 30% higher than expected.

Which of the following options, if true, will enable Satyender take a decision that shall set a precedent, which is least likely to be misused in the future?

Option A provides a justification why Palani's expenses are on a higher side. Also, the other options involve a level of subjectivity. The truth in the claims cannot be verified in the other options and hence, a decision cannot be arrived. Option A talks about a quantifiable reason and hence, Satyendar can make a decision. Therefore, option A is the right answer.

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