The organization takes its cue from the person on the top. I always told our business leaders their personal____ determined their organization’s ___.

A. "Serendipity" refers to something happening by chance, and "faux pas" refers to a mistake. These do not fit the sentence.

B. "Predilection" means "preference", and "Despair" means "loss of hope". These do not fit the sentence either.

C. "Intensity" means "force of feelings", and "success" means to accomplish something. These go well with the overall sentence.

D. "Oddity" means strangeness, and "conformity" means compliance. These do not fit the sentence.

Hence, the answer is option C.