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Instructions
Each of the questions below consists of statements having four phrases (a), (b), (c) and (d). One of the phrases is grammatically incorrect. Identify the incorrect phrase
Question 97
(a) In a conflict, speak in a pleasant way
(b) send appropriate non-verbal messages to the other person
(c) and match your non-verbal behaviour
(d) to the spoken message
Solution
The correct answer option is C.
The incorrect phrase is 'and match your non-verbal behaviour', as it should be 'match their non-verbal behaviour'.
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