Each of the questions below consists of statements having four phrases (a), (b), (c) and (d). One of the phrases is grammatically incorrect. Identify the incorrect phrase
(a) In a conflict, speak in a pleasant way
(b) send appropriate non-verbal messages to the other person
(c) and match your non-verbal behaviour
(d) to the spoken message
Solution
The correct answer option is C.
The incorrect phrase is 'and match your non-verbal behaviour', as it should be 'match their non-verbal behaviour'.
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