Instructions

Read the following caselet and answer the questions that follow:

You are a Human Resource (HR) Manager in the HR Department of Vikash Educational Charitable Trust. You organize and support recruitment and training, provide secretarial support for disciplinary investigations and keep personnel records of staff. You report to Ms. Deelipa, one of the two Senior HR Managers who reports to the HR Director.

Question 28

Ms. Deelipa has asked you to conduct a Non Teaching Staff Induction Training. You are to call for a tender from various agencies with specifications that include the contents, duration, experience, budget and other relevant information. You then need to shortlist five agencies from the list of 20 and make a presentation within two days.

Review the following responses:

1. Rate all 20 agencies on a scale of 1 to 5 on information available and select the top 5.
2. Select the five lowest bids based on the price quoted.
3. Seek selection criteria from Deelipa and the HR Director and shortlist the bidders accordingly.
4. Follow the advise of a person who has completed a similar task.

Select the best of the following responses in the descending order of effectiveness?

Solution

Following the advice of a person who has completed a similar task is not really a valid step to follow in a process. If it is followed, the rest of the actions would be irrelevant so we can ignore statement 4. From the other options, it would be prudent to first seek selection criteria to shortlist the bidders, then rate all 20 agencies on a scale and finally select the five lowest bids. Thus option E contains the appropriate sequence of actions.

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